Welcome to Snap Livo. These Terms of Use (“Terms”) govern your access to and use of our website, products, and services available through snaplivo.com. By accessing, browsing, or using this website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please discontinue use of the website immediately.

At Snap Livo, we are committed to providing a safe, secure, and enjoyable online shopping experience. These Terms are designed to protect both our customers and our business by clearly outlining the rights and responsibilities of all users.

1. Acceptance of Terms

By visiting or using Snap Livo, you acknowledge that you have read, understood, and agreed to these Terms of Use, as well as our Privacy Policy, Shipping Policy, and Return & Refund Policy. These policies collectively govern your relationship with Snap Livo.

If you are using this website on behalf of an organization, company, or other legal entity, you represent that you have the authority to bind that entity to these Terms.

2. Eligibility

To make purchases through our website, you must be at least 18 years old or have the consent and supervision of a parent or legal guardian. By using this website, you confirm that you meet these eligibility requirements.

We reserve the right to refuse service, terminate accounts, or cancel orders if we believe a user does not meet these requirements or has violated these Terms.

3. Products and Services

Snap Livo offers clothing, fashion accessories, and related products for sale through our website. We make every effort to ensure that product descriptions, images, specifications, and pricing information are accurate and up to date.

However, we do not guarantee that product colors, sizes, or appearances displayed on your device will exactly match the actual products. Variations may occur due to screen settings, photography, and manufacturing processes.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without prior notice.

4. Pricing and Payment

All prices displayed on the website are listed in the applicable currency and are subject to change without notice. We strive to ensure pricing accuracy; however, errors may occasionally occur.

If a product is listed at an incorrect price due to a technical or human error, we reserve the right to cancel or refuse any order placed for that product. In such cases, customers will be notified and refunded if payment has already been processed.

Payments must be made through the approved payment methods available on our website. By providing payment information, you represent that you are authorized to use the chosen payment method.

5. Orders and Order Acceptance

When you place an order, you are making an offer to purchase products from Snap Livo. After receiving your order, we will send an order confirmation email. This confirmation does not constitute acceptance of your order.

We reserve the right to accept or reject any order for reasons including but not limited to product availability, pricing errors, suspected fraud, inaccurate customer information, or violations of these Terms.

6. Shipping and Delivery

Snap Livo aims to process and ship orders within the estimated timelines provided on the website. However, delivery times are estimates only and may vary due to factors beyond our control, including weather conditions, courier delays, customs procedures, or public holidays.

Once an order has been handed over to the shipping carrier, the responsibility for delivery lies with the carrier. Customers are responsible for providing accurate shipping information. Snap Livo will not be liable for delays or losses resulting from incorrect addresses provided by customers.

7. Returns and Refunds

Customer satisfaction is important to us. Returns, exchanges, and refunds are subject to our Return & Refund Policy.

Products returned must generally be unused, unworn, unwashed, and in their original condition with all tags attached. Refunds may be approved only after inspection and verification of the returned items.

Snap Livo reserves the right to refuse returns that do not meet our return eligibility requirements.

8. User Accounts

Users may be required to create an account to access certain features of the website. You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account.

You agree to provide accurate, complete, and updated information during registration. If we believe that information provided is false, misleading, or incomplete, we may suspend or terminate your account without notice.

9. Intellectual Property Rights

All content on Snap Livo, including logos, trademarks, designs, graphics, images, videos, text, product descriptions, and website layouts, is the exclusive property of Snap Livo and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, publish, transmit, display, or exploit any content from this website without prior written permission from Snap Livo.

Unauthorized use of our intellectual property may result in legal action.

10. Prohibited Conduct

By using our website, you agree not to:

• Violate any applicable laws or regulations.
• Use the website for fraudulent or deceptive purposes.
• Upload viruses, malware, or harmful code.
• Attempt to gain unauthorized access to our systems.
• Interfere with the operation or security of the website.
• Copy or misuse website content without permission.

Any violation of these provisions may result in account termination and legal action.

11. Limitation of Liability

To the fullest extent permitted by law, Snap Livo shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products.

Our total liability for any claim related to a purchase shall not exceed the amount paid by the customer for the specific product involved.

12. Privacy and Data Protection

Your privacy is important to us. Information collected through the website is handled in accordance with our Privacy Policy. By using Snap Livo, you consent to the collection, storage, and use of your information as described in our Privacy Policy.

13. Changes to These Terms

We reserve the right to modify these Terms of Use at any time. Updated versions will be posted on this page with a revised effective date.

Your continued use of the website following any changes constitutes acceptance of the updated Terms.

14. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from or related to these Terms or the use of the website shall be subject to the exclusive jurisdiction of the courts located in Delhi, India.